How We Engage
From the moment you begin working with IT Integrity Technology Solutions, any issue you may have becomes our own. To ensure that these issues can be handled successfully, we’ve applied a results-driven methodology to the way we do business. Our proprietary deployment system allows IT Integrity to create a custom service plan that addresses your company’s specific needs and matches you with the best experts to help you with your project and keep your company in the loop each step of the way.
We’ll take a step back to learn about your company and industry – as well as your current technology processes, challenges you’re facing, and goals for the future. This analyzation process allows us to discover what your company needs and how we’re going to help you reach these objectives.
Once we’ve gathered the information we need during the discovery process, we get to work. We’ll begin to define the sheer scope of the help your company or project requires. Next, we’ll assign tasks to our internal specialists accordingly in an attempt to deliver the help you need in a timely manner. IT Integrity also deeply considers your company’s budget – we use all this information to construct a blueprint for your business’ future health and success.
Our IT professionals will strategize how they’re going to build your technology infrastructure to meet your goals. These needs and expectations are laid out through our transparent development process. Through training, we’ll empower your team to go the extra mile – and we’ll work together to launch your company’s carefully handcrafted networking solution.
Our system of clear documentation, well-defined schematics, and concern resolution processes allow us to stay one step ahead of the game when it comes to addressing a company’s technology needs. Each and every change, update, and concern that occurs is well-documented for accountability and future analysis of the work that we’ve done for your business.
After your company’s new plan is implemented, your team can depend on open and constant communication with IT Integrity specialists. IT Integrity’s rapid response team is always available to answer any questions or concerns you or your team may have. Our custom designed ticket creation and tracking system are just one of a number of different, simple contact methods that your team can enjoy using without having to take too much time away from their actual job. In addition to this, IT Integrity will regularly hold a scheduled assessment and planning session with your entire team to help your business stay on top of its information technology needs.
Since the plan we’ve developed means your company’s efficiency is dependent on technology, IT Integrity Technology Solutions has no tolerance for network downtime. In an effort to keep your business operations running smoothly, and to keep the company healthy and growing, IT Integrity specialists perform regular maintenance on your system and routinely reassess your company’s technology needs. This proactive maintenance program is designed to make failure not an option and to ensure that your technology system is reliable for years to come.